FAQs
Q: What products do you sell?
A: We offer a wide range of products, including beauty, gadgets, and lifestyle items. Every product is carefully selected to ensure high quality, providing you with the best in each category.
Q: How long does it take to process my order?
A: Orders are typically processed within 1-3 business days. You’ll receive tracking information once your order has been dispatched.
Q: Do you offer free shipping?
A: Yes, we offer free shipping on all orders. For faster delivery, we also provide an option for Insured & Priority Shipping for $9.99.
Q: How long will it take for my order to arrive?
A:
- USA Orders: 7-12 business days
- International Orders: 7-15 business days (depending on your location)
Please note that delivery times may vary based on your location and during peak shopping times.
Q: Can I track my order?
A: Yes, all orders come with tracking information, so you can easily monitor your package as it makes its way to you.
Q: What is your return policy?
A: We offer a 30-day risk-free trial. If you’re not completely satisfied with your order, simply return the product in its original, unused, and unopened condition within 30 days for a full refund or replacement.
Q: Do you ship internationally?
A: Yes, we ship worldwide. Shipping fees and delivery times may vary based on your location.
Q: Are there any customs fees or taxes?
A: Any applicable taxes or customs duties for international orders are the responsibility of the customer. Please check with your local customs office for details.
Q: How do I contact you?
A: You can reach our customer service team by emailing us at info@shopannora.com. We’re here to help with any questions or concerns you may have.